Robert Bacal: Perfect Phrases for Customer Service: Hundreds of Tools, Techniques and Scripts for Handling Any Situation

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques and Scripts for Handling Any Situation



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Author: Robert Bacal
Number of Pages: 175 pages
Published Date: 01 Feb 2005
Publisher: McGraw-Hill Education - Europe
Publication Country: United States
Language: English
ISBN: 9780071444538
Download Link: Click Here
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